Technical Writer

Primary Responsibilities

  • Produces written technical materials including user guides, technical manuals, and training materials to support customer project requirements
  • Develops and updates user documentation including quick reference guides and troubleshooting procedures
  • Writes and edits functional descriptions, system specifications, and special reports
  • Writes and edits information security related documents and other customer deliverables/documents
  • Develops an understanding of the requirements for the features being documented, including target audience
  • Maintains in-depth understanding of system requirements and functions for each assigned project
  • Collaborates with engineering team to ensure accuracy of technical documentation and training materials
  • Attends and participates in work sessions involving customer requirements, functional design and testing
  • Creates graphics that provide additional aid in understanding documented material
  • Participates in special projects as required

Required Technical Skills

  • Production/modification of written training materials
  • Technical writing standards
  • Modern Language Association writing format
  • Solid understanding of system networks, virtualization and cloud infrastructures
  • MS Word, PowerPoint, Excel, Visio, OneNote

Required Education and Experience

  • Bachelor’s degree in technical writing or other relevant discipline
  • 6+ years of experience in producing technical and graphical documentation for systems and software
  • Must have experience collecting data to develop written training materials
  • Proven ability to learn complex systems and communicate them effectively in writing
  • Superior writing and proofreading skills
  • Ability to work effectively in a small team environment
  • Fast learner and self-starter with ability to accomplish tasks in a timely manner with minimal supervision
  • Ability to work occasional evenings and/or weekends as needed
  • Position requires ability to obtain a security clearance, which requires U.S. citizenship

Location: Prince William County I Dulles, Route 28 corridor
Classification: Full-time, Exempt
Travel: 5%

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