Help Desk

Help Desk Technician

Primary Responsibilities Provides Tier 1¬†support to end users Installs, configures and maintains personal computer workstations and related equipment and devices Investigates user problems, determines possible solutions, and tests and implements solutions Promptly directs complex/high priority issues to Tier II and Tier Ill personnel Troubleshoots networks, systems and applications to identify and correct operational issues Configures Read more about Help Desk Technician[…]