Help Desk II

HELP DESK TECHNICIAN II                                                                           Primary Responsibilities Provides help desk support and oversight Monitors service desk for tickets assigned to the queue Installs, configures and maintains PC workstations and related equipment and devices Investigates user problems, determines possible solutions, and tests and implements solutions Troubleshoots networks, systems and applications Configures and upgrades computer equipment as needed Read more about Help Desk II[…]